Particular hardware related problems with a product (product must be in warranty) can be resolved by replacing parts, which customers can remove and replace by themselves. This process is called Customer Replaceable Unit or CRU. A service part, which can be removed and replaced by a customer, is called Customer Replaceable Unit (CRU) service part. Various levels of difficulty, inidicated with a specific CRU Level ID, are available and located in the service parts list.
The following is a list of the various CRU Level ID types:
|CRU Level ID 0 -||Not possible (parts, either not to be replaced by the customer or not installed in the dedicated model)|
|CRU Level ID 1 -||Possible for all customers (simple to replace parts, requiring few or no tools)|
|CRU Level ID 2 -||Possible for experienced customers (optional parts, which are slightly more difficult to replace)|
|CRU Level ID 3 -||Possible for B2B customers with helpdesk (requires trained service personnel)|
When installing a CRU, dynabook will send the CRU to you. CRU information and general replacement instructions are shipped with your product, and are available from dynabook at any time upon request.
Model specific CRU information
dynabook Portege / Tecra X30-D, X30-E, X30-F, X30-G, X40-D, X40-F, X40-E, X40-G, X50-F, X50-G
CRU service part removal and replacement procedure:
This document describes how to perform hardware service maintenance for your Personal Computer. The procedures described in this document are intended to help users to replace faulty Customer Replaceable Units (CRUs).
Make sure to tighten screws in ascending order
Otherwise base assy of PC may show a level difference when placed on a flat surface. In this case, remove base assy once again and follow ascending order when tighten the screws of the base assy.
Perform a functional check to see, if the unit is working as expected.
Pictures shown are for illustration purpose only. Actual product may vary due to product enhancement or platfrom generation changes.
Dynabook provides this information "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. Dynabook shall not be responsible for the topicality, correctness, completeness or quality of the information or software provided. Dynabook is not liable for any damage caused by the use of any information or software provided, including information that is incomplete or incorrect. Any trademarks used herein belong to their respective owners.
Copyright Dynabook Europe GmbH. All rights reserved.