Particular hardware related problems with a product (product must be in warranty) can be resolved by replacing parts, which customers can remove and replace by themselves. This process is called Customer Replaceable Unit or CRU. A service part, which can be removed and replaced by a customer, is called Customer Replaceable Unit (CRU) service part. Various levels of difficulty, inidicated with a specific CRU Level ID, are available and located in the service parts list.
The following is a list of the various CRU Level ID types:
CRU Level ID 0 - | Not possible (parts, either not to be replaced by the customer or not installed in the dedicated model) |
CRU Level ID 1 - | Possible for all customers (simple to replace parts, requiring few or no tools) |
CRU Level ID 2 - | Possible for experienced customers (optional parts, which are slightly more difficult to replace) |
CRU Level ID 3 - | Possible for B2B customers with helpdesk (requires trained service personnel) |
When installing a CRU, dynabook will send the CRU to you. CRU information and general replacement instructions are shipped with your product, and are available from dynabook at any time upon request.
Model specific CRU information
CRU service part removal and replacement procedure:
This document describes how to perform hardware service maintenance for your Personal Computer. The procedures described in this document are intended to help users to replace faulty Customer Replaceable Units (CRU).
Battery Removal
1.) Turn off the power of the computer
2.) Disconnect the AC adaptor and other external devices from the computer
3.) Turn the computer face down
4.) Release the battery lock and remove the battery pack while sliding the battery release latch as shown in the following figure
Installing the ODD
1.) Attach the ODD bezel while closing the latch
2.) Assemble ODD rear bracket to the optical disk drive and secure it with the screw
3.) Insert the optical disk drive assembly to the connector CN1950 on the system board while pushing it in the direction, vice versa to the shown in the figure in step 1
Installing the memory module
Installing the Base Assy
1.) Attach the base assembly and cover assembly
2.) Secure the following screws to attach the cover assembly and base assembly.
IMPORTANT NOTE
Secure the screws in the order as shown below:
[ STEP 1 ] - Screw 1 to 18
[ STEP 2 ] - Screw a to f
4.) For models with memory module cover, first attach the cover, and then the screw securing the memory module cover. Note that the screw is attached to the cover in order to prevent it from being lost.
3.) Turn the computer face up and open the display panel. Next, insert the battery pack.
Installing the Battery pack
1.) Attach the battery vice versa to the procedure shown in step 1
2.) Turn the computer face up
3.) Connect the AC adaptor and other external devices to the computer
4.) Turn on the power of the computer
Perform a functional check to see, if the unit is working as expected.
The appendices describe the following:
NOTE
Pictures shown are for illustration purpose only. Actual product may vary due to product enhancement or platfrom generation changes.
DISCLAIMER
Dynabook provides this information "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. Dynabook shall not be responsible for the topicality, correctness, completeness or quality of the information or software provided. Dynabook is not liable for any damage caused by the use of any information or software provided, including information that is incomplete or incorrect. Any trademarks used herein belong to their respective owners.
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